Business Problem |
Potential Root Cause |
Service/Work
Product |
Benefits |
Sales forecasts are too inaccurate |
- Top mgt has not committed
sufficient resources
- The functions within the
company are not working together in this area
- Inadequate IT systems
|
Audit of current state. Plan and assistance in bringing the
Demand Management business process into conformance with current best
practices. |
- Better customer service
- Lower inventory
- Lower obsolescence |
On-time delivery or order fill rates below customer
expectations |
- Poor forecast accuracy
- Lack of collaboration with
customers
- Focus on utilization in
manufacturing
|
Assistance in implementing customer collaboration and the
best of Theory of Constraints (TOC) and Lean Manufacturing |
- Improved on-time delivery
- Improved order fill rates·
Increased sales
|
Too much working capital tied up in inventory |
- Poor forecast accuracy
- Focus on utilization in
manufacturing
- Lack of collaboration with
suppliers
|
Assistance in implementing supplier collaboration, Theory of
Constraints (TOC), Lean Manufacturing and world class Demand Management |
- Less inventory
- Working capital available
for other use |
The need to make more with less in the manufacturing
facility |
- Insufficient profitability
- Focus on utilization in
manufacturing
- The manufacturing approach
is "push" rather than "pull"
|
Assistance in implementing the best of Theory of Constraints
(TOC) and Lean Manufacturing |
- Increased profitability
- Improved customer service
- Lower inventory |
The total cost of information system ownership is
increasing |
- System not implemented as
designed
- Original design no longer
valid
- System users not using all
appropriate functions and features
- System is not able to
support best practices |
Assistance creating the business case for change.
Re-implementation of the software you currently own. Assistance in new
software selection, implementation, and support. |
- Lower total cost of
information system ownership
- Competitive advantage
through new Supply Chain capabilities |